Normally when a device or software is upgraded customers hope that it will run more smoothly and will not create any errors. But the problem is that when a software, device or operating system is upgraded some of the settings may change to accommodate the new features. When this happens it can sometimes lead to unintended errors in certain applications. For example when users who were using Windows 7 upgrade to Windows 10 they may have to deal with new bugs or incompatibility issues. These issues not only slow down your system but they can also disrupt the performance of your connected devices like your printer. If you are using an HP printer and you recently upgraded to Windows 10 then you will have some idea about the kind of performance issues caused as a result of this. When it comes to technical malfunctions you will need to contact HP printer support in order to sort out the issue. But before you do, here are some simple troubleshooting steps you can follow to try and resolve the error yourself.
Steps to Fix HP Printer Problems after Windows 10 Upgrade
A jammed or unresponsive printer can halt work and disrupt your productivity. As mentioned earlier after you upgrade to Windows 10 certain changes to the system settings can lead to printing problems on your HP printer. You can try the troubleshooting steps given below to get your HP printer back online so that it works as it did before the Windows 10 upgrade:
Solution 1: Restart the system: If you have printing issues after the upgrade the best thing to do is to power down your system and restart it. Just navigate to ‘Start’ near the lower left-hand side of your computer screen and click on the ‘Restart’ option. Once the system is back online, try printing a new document.
Solution 2: Microsoft Printing Troubleshooter: If the issues persist, even after you have restarted the system you can try using the Microsoft Printing Troubleshooter tool to fix the problem. The tool will help you to identify and diagnose the problem and will be able to guide you on how to rectify it.
Solution 3: Reinstall Printing Software: If the troubleshooter tool is not able to detect the issue you will have to reinstall the HP printing software. Open the Control Panel select the HP printer software and click on ‘Uninstall’. Reinstall the HP printer software by clicking the set-up file and following the prompts.
These solutions will help you fix the printing issues so that you can get back to your work. But if you get stuck while implementing the steps you can get in touch with HP printer customer support which is available 24 * 7 round the clock.